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Marvel HeroClix: Wolverine and the X-Men Product Replacement

Wolverine and the X-Men Replacement Policy Amendment

Greetings HeroClix Fans,

Recently, the latest Marvel HeroClix expansion, Wolverine and the X-Men, released in stores everywhere and was met with a high level of anticipation by our HeroClix community.  We celebrated the release of this latest HeroClix set here in the office as well.  However, within days of its release we noticed that there were a slightly higher number of inquiries from the community regarding the quality of the figures in this expansion and set out to dig a little deeper into the issue.

While due diligence takes time, we want our HeroClix fans to know we will be taking care of them.  Wolverine and the X-Men will be in the replacement system soon and we will be expanding coverage to include Chase figures, Prime figures, Team base figures, and Team Bases from Wolverine and the X-Men.  Customers will still need to register their request in the replacement system and send the defective figure or Team Base in for replacement per our policy.  Wolverine and the X-Men will be in the replacement system within the week.

Thanks as always for your continued interest and support.

-The WK Team

 

Categories
Announcements Product Replacement

Superman and Halo 10th Anniversary Now Available for Product Replacement

The HeroClix Product Replacement Program continues to expand. As of today, the replacement program will allow customers to have damaged figures from the Superman HeroClix set and Halo Tenth Anniversary HeroClix set  be replaced.

The replacement program will require to create an account (if you haven’t already) and fill out an online request for replacement. The system will generally guide you through the process and only present you with options that are available.

Click to register for the Product Replacement Program.